+20 years of IT experience

Development of custom software solutions, spreadsheet and business process automation, system integrations, and web portals and applications, always focused on saving time, reducing costs, and increasing productivity.

Summary Technologies

Automation and Productivity
Python Excel Google Sheets Google Apps Script JavaScript (Rhino) REST APIs
Full-Stack (Front-end & Back-end)
PHP Laravel HTML5 Bootstrap CSS3 JavaScript
Data and Observability
MySQL PostgreSQL Turso BD OpenSearch/Kibana BigQuery
Security
TOTP Firebase MFA reCAPTCHA (Google) Turnstile (Cloudflare) CSP/Headers

Experiences

  • Process Automation — Monthly/weekly reports and data processing (ETL) using Python and Google Apps Script, integrating Google Sheets, OpenSearch, and APIs.

  • Full-Stack — Responsive systems and websites in PHP.

  • Integrations and Flows — Interceptors in API Management platforms and flows in Zendesk (triggers, rules, views, automations), with alerts via Slack/email.

  • APIs — Endpoints for intelligent tools and agents aimed at reducing response time and operational costs in support.

Relevant Projects

Portals & Dashboards

Dynamic PHP/Bootstrap websites with carousels, dashboards and database integration.

Agile Integrations

Google Sheets/Excel ↔ APIs ↔ Databases with ETL in Python/Google Apps Script for real-time reporting and decisions.

Smart Customer Service

Ticket automation (Zendesk) with AI APIs, reducing response time and operational costs.

Business Registry Search

Platform for searching companies by Brazilian Company ID (CNPJ), Legal Name, or Trade Name, using up-to-date data from the Brazilian Federal Revenue Service and RiBre's proprietary API. Explore the Platform (available in Portuguese)

WhatsApp Automated Customer Support (Coming Soon)

Intelligent platform to automate WhatsApp customer support, answer frequently asked questions, retrieve information, and streamline customer service with 24/7 availability.

Let's Talk About Your Project!